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Our mission is to deliver personalised, impactful advice and services to kiwi businesses, with authenticity, sincerity and honesty.

We want you to succeed, and we will go out of our way to help you on that journey. We’re accessible, affordable and we get into the action with you.

We’re very honest about who we are, and we’re authentic – we’re no BS, straight up adults who call a spade, a spade. We’re smart, sensible and experienced in the realities of business ownership, not just the theory, and we’re a local, small business, so we talk your language. 

WHAT WE DO

In small teams, your people wear many hats, and as owners, your attention is spread across hundreds of details – overheads, staff, customers, production, sales, marketing, admin, money, getting more customers while keeping the ones you’ve got – it can be a nightmare.

Every service we offer is based on helping you cut the noise and set the priorities so that you can start to plot your journey to growth. We give you sound advice, solid plans, clear direction and then the fun bit – delivering to the plan.

Our collective expertise, our 100% no-BS approach and our ongoing support will help you to grow your business in a smart and authentic way.

ADVICE

We give sensible and seasoned advice - providing you with some level heads to help navigate issues or work through ideas.

INTRODUCTIONS

We can introduce you to specialist experts who can cut through the noise to help get your business into ship-shape.

CUSTOMER CONTACT

We will help to keep you active and in touch with your customers, so you are always engaging with the right people at the right time.

BRANDING

Whether you need to develop or redevelop your brand, or you just need some help in how you present it, we've got you covered.

DIGITAL SMARTS

Web development, SEO services, digital advertising and social media - we can help to make sure your digital presence is strong and cohesive.

THE NAME

A tall, stoic and unmistakably strong man, Frank used few words throughout his life. Coming from a blue-collar background, he emigrated his family from post-war London to start a new life in NZ. He was a man of strong morals, integrity, honesty and compassion, who took an unmistakably no-BS approach to life. frankworks is named after this pillar of strength – Laura’s late grandfather, who raised her as his own daughter.

Our Team

We’re pragmatic, sensible and experienced folk from all walks of life. We’ve deliberately stitched together a team with diverse skills but a common purpose – to deliver honest, clear and straight forward results to our clients.

LAURA

Frankworks emerged in early 2016 in response to a friend’s call for marketing, sales and general business support in their small plumbing business.

Since then, we’ve added Joe, an executive partner, and a wide array of local specialist suppliers and partners. We are 100% New Zealand owned, and we’re proud to be Hutt Valley-based (we have the best coffee!) 

I’ve always been an unusual balance of arty and commercial, something that has really been a battle for me in terms of career options and ‘fitting in’. My first job was when I was 12 (child labour laws weren’t a thing then) waiting tables at craft expos at the Palmerston North Convention Centre. I spent everything I earned on craft supplies.

Since then, I’ve worked consistently, holding down three jobs in high school to make my own pocket money and often holding down multiple jobs since then. I am proud to come from state housing and a single-parent home, so achieving independence and helping others up to achieve their version of independence has been my number one motivation.

When I was starting out in work after high school, career paths were mostly engineered to favour commercial options, not the artsy options that kids like me looked for. In the end, I went down the commercial path to secure some financial stability. 12+ years later, after having accumulated experience in a number of industries – investment banking, commercial real estate, consumer retail, telecommunications, and technology & IT – I felt a calling for a change that would allow me to be a bit more balanced and true to myself, so I took a gamble and packed the corporate life in without a plan (how creative of me ????).

I work hard to make sure frankworks stays true to the things I place the most value in – genuine, human interactions with people that are built on no-BS, straight-up chat and pragmatic advice. I’m proud to back the people we work with to stay true to those values too.

I’m sure Frank would be proud! 

TESS

My love of all things creative was evident from a very young age. Creative subjects were my main focus through high school, and I picked up my first design job as a teenager – designing a logo for a group of scientists researching the Hawke’s Bay Tasmanian Grass Grub. Shortly after that, I was offered a job creating a logo and hand painting the street front signwriting for a local furniture store. 

After high school, I spent my years as a young adult in a variety of admin, sales and retail roles and eventually settled into real estate. The marketing side of Real Estate was what drew me in. As well as being an Executive Assistant, a Buyers Agent and a Sales Person, I spent a large portion of my time in Real Estate in an Office/Marketing manager role. 

My favourite part of this role quickly became social media management, so I focused on upskilling in this area. As time went on, I felt the industry was stifling my creativity, and I knew a marketing role where I could have more of a variety of clients and further develop my marketing skills was what I needed.

I got to know and respect Laura and her company through my role as a marketing manager. Being a straight-up, hard-working, creative myself, Laura, frankworks and I just clicked. So when I decided to leave real estate for the good of my family, Laura offered me a little bit of social media work. The timing seemed right and it was an obvious choice.

It didn’t take long, and Laura offered me the opportunity to be the Social Media Manager for frankworks. I love what Laura and frankworks stand for – genuine, human interactions with people that are built on no-BS, straight-up chat and pragmatic advice. It is because of this that I decided to accept her offer and I can’t wait to see how far we can go and what the future holds for Laura, frankworks and I!