We will help you stay in touch
Getting customers is only the first part of the journey - the second part is keeping them. You should stay in touch with your customers often, using as many channels as you can (without getting too clingy and annoying).
If you stop engaging with your customers, they'll stop engaging with you - it's not rocket science!
stay in touch
The most obvious sign that you’re not staying in touch with your customers is when they start to jump ship to your competitors. Customers are one of the most important parts of your business, so you should communicate with them often enough to remind them that they matter. Don’t make the mistake of only contacting your customers when you want to sell something – give them updates that are genuinely entertaining, or personal to your business, and remind them that you’re there if they need your services. If all of that has slipped down the priority list, then let us know – we can help you reach your customers when you’re busy doing what’s important – running your business.
How we can help you
We can be your marketing team once or forever. We’ll set you up with systems and tools to keep you in the forefront of your customer’s minds, and we can take over the reigns when you’re too busy. Your customers shouldn’t slip into a black hole – let us help you stay on top of things.
Honest, straight up support. Simple.
Your customers chose you out of a sea of other options, so you should remind them (without spamming them) every now and then that you exist, that you’re available to buy from and, it never hurts to add a little insight into what you’ve been doing or have coming up.
Whether you want ongoing monthly newsletters, or just one here and there to make sure your customers remember you, we package up the whole lot – graphic design to match your newsletter to your branding, and professionally designed graphics to suit the content in each newsletter – as well as the bit that takes the real time: the copy/content creation.
We draft the newsletter according to what you want to be included, and what we know you have going on/coming up, then you proof the draft and we publish it.
We can also integrate our newsletters to Facebook Ads and make sure it’s published to your social channels, giving you better insight over your digital audiences.
If you have never done email newsletters, we can set you up for a one-off fee of $150 ex GST. That includes importing your client list and designing and creating your first template according to your brand. You own all of the accounts and all of the client lists, and you always have control over your data.
Pricing – from $75 ex GST per newsletter.
Fresh content is a great way to keep your social media and website relevant and up to date. No matter the industry you’re in, blogs are a great way to build credibility and offer a snippet of the services you can offer potential customers.
The problem isn’t that you don’t have anything to talk about – the issue is more likely that you don’t have time to write it down. We can work with you to get your content into a blog platform on your website, or into articles for circulation on your social media (or to agencies).
We’ve worked with clients before to research & write content ourselves, but we’ve also worked with clients who prefer to be interviewed and have us translate the transcription to blog/article format, accompanied by any necessary graphics, then drafted, proofed by the client and published by us.
That’s a really long-winded way of saying, we can do it however best suits you!
Pricing – from $75 ex GST per article.
Gone are the days where slapping a picture on Facebook is all you need to excite people into buying things. There’s no two ways about it, running your social media well in order to get a return on investment takes a lot of time and a lot of thought. You don’t have the time to faff around – let us grow and manage your social presence instead. FIND OUT MORE NOW >
“I need marketing” is a big, broad, bully of a statement.
If you know exactly what you’re selling, then we will deliver targeted marketing campaigns to reach the people who are most likely to react.
We can work with just about any medium or marketing channel, and can give you one-off marketing services (like coming up with a one-time social media campaign, or a flyer drop to a local neighbourhood), right through to multiple-month, multi-channel campaign projects.
We will work with very small budgets (from $50 of media spend per month) to large budgets, and we will always make recommendations to you that we believe will get you the highest return on investment.
We’re in the no-BS business, which means if we think your products aren’t ready to go to market, or that the marketing campaign you have in mind won’t return as much as you’re hoping, we’ll tell you that before sinking any of your money into marketing.
Pricing – from $75 ex GST per hour, or discounted monthly bundles are available.
NO BS FEES, PRICING & FINE PRINT
For all services (unless otherwise stated), we operate on an hourly basis ($75 ex GST), or on prepaid hour bundles. We are happy to work with you on one-off projects, or as an ongoing arm to your business. We currently serve as the outsourced marketing and design team for a number of businesses, and we love it!
prepaid hour bundles
Prepaid hour bundles are what they sound like – hours purchased in advance that can be used on anything you like, and that can be purchased in any quantity you like (minimum purchase of 2 hours applies). You prepay for whatever quantity of hours you want and we hold those hours in credit, using them as you instruct us to do work. We hold prepaid hours in credit for 12 months from date of purchase, and at the end of that 12 months, any remaining hours expire.
You are under no obligation to purchase any hours each month – you can purchase a bundle whenever you want (or not!)
- Bundles of 2 to 9 hours are sold at a 10% discount – for example, if you purchase two hours, you will receive $15 ex GST off the price.
- Bundles of 10 hours and above are sold as buy one, get x – if you purchase ten hours, you will receive one hour free (giving you 11 hours for the price of 10).